Brochure
Welcome to the resources page, where you will find all complementary documents related to our products. For any additional questions, please refer to our FAQ at the bottom of the page or contact our customer service team.
July 22, 2026
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Below you will find frequently asked questions. For any other inquiries, please do not hesitate to contact our Customer Service at customerservice@lambtondoors.com.
You can also reach us by phone at our Canadian number +1 800 463-3124 or our U.S. number +1 800 363-2248.
Our production and delivery lead times vary depending on the products ordered, their specifications, and availability.
To help you plan your projects effectively, we provide our customers with updated production and delivery lead times by email every Monday.
If you are an existing customer and are not receiving these updates, please notify your sales representative or contact our customer service team.
To request samples of our products or finishes, simply contact your sales representative.
We will assist you with your request, confirm the availability of the desired samples, and provide the necessary follow-up to help you select the materials and finishes best suited to your project.
Yes! We offer a custom color-matching service that allows us to reproduce the color or finish of an existing wood door as closely as possible, particularly for expansion, renovation, or replacement projects.
To request a color match, simply contact your sales representative and provide us with a physical sample of the desired color.
We will then evaluate your request and develop a finish that complements the doors already installed.
If you are interested in becoming a distributor of our architectural wood doors, we invite you to contact the sales representative responsible for your region. To get started, visit our Contact section to find your local sales representative’s contact information.
We will be happy to introduce you to our products, answer your questions, and guide you through the necessary steps to become a Lambton Doors customer.
Yes! As part of the DE LA FONTAINE family, we can offer solutions that combine our architectural wood doors with steel frames for commercial, institutional, and architectural projects.
By combining our expertise in wood door manufacturing with DE LA FONTAINE’s expertise in steel doors and frames, we can provide solutions tailored to your project’s specific requirements.
For more information about available door and frame combinations, please contact our sales team.
We offer architectural wood doors with fire ratings of up to 90 minutes, depending on the door model and its specifications.
Our fire-rated wood doors are available with ratings including 20, 45, 60, and 90 minutes to meet the requirements of various commercial and institutional projects.
To learn more about available fire ratings, maximum allowable dimensions, and the specifications of each model, please visit our product page
Our team is also available to help you select a fire-rated wood door that meets your project’s requirements.
Our shipping and delivery terms vary depending on the conditions applicable to your order.
For more information about our shipping policy, delivery conditions, or arrangements specific to your project, please contact your sales representative.
We will provide you with the information needed to help you plan for the delivery of your order.
The maximum allowable glass lite sizes in our fire-rated wood doors vary depending on the fire rating, door model, and specifications of the approved glazing assembly. We provide detailed technical specifications and applicable glazing limitations for each model in our product section
Using our product navigation and filtering tools, you can explore available glazing options, maximum allowable glass lite dimensions, and fire ratings.
If your project has specific requirements, please contact your sales representative. We will help you select a suitable solution that meets your needs and applicable fire-rating certification requirements.